Find answers to common questions about PearlDive honeymoon experiences.
Who provides the experiences listed on PearlDive?
We work with a trusted network of local operators and guides around the world. We hand-select every experience listed on PearlDive to ensure it meets our standards for a unique, romantic honeymoon experience. If you know of a great activity you’d like to see listed on our website, click here to let us know about it!
How do I get my tickets?
Tickets are delivered via e-mail once your booking is confirmed. Please note it can sometimes take up to 24 hours to receive your tickets. If you’re already in-destination and need immediate confirmation, please click here to contact us.
How does pricing work?
We work closely with our network of guides and operators to offer the lowest prices available. There are no extra or hidden fees for booking with PlacePass. We know many couples save up for their trip of a lifetime so we’re here to help you make your budget go as far as possible.
How do you process payments?
We work with a secure payment provider to handle online payments. We accept most major credit cards and PayPal for certain tour operators.
What is your cancellation policy?
The cancellation policy varies by tour operator. You can read each operator’s policy prior to confirming your booking. If you get into a jam, please contact us.
I need help with something not listed here.
Not a problem! Drop us a line and we’ll get back to you shortly.